Shipping policy
Shipping & Delivery
At TinysTown, we want your order to reach you as quickly and safely as possible. Here's everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 Business Days | Calculated at checkout |
| Express Shipping | 1-3 Business Days | Calculated at checkout |
| Free Shipping | 5-7 Business Days | On orders above a minimum threshold |
Shipping Locations
We currently ship across Pakistan and select international destinations. Shipping availability and rates will be displayed at checkout based on your location.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our courier partner's website.
Delays & Issues
While we do our best to ensure timely delivery, occasional delays may occur due to weather conditions, public holidays, or courier disruptions. If your order is significantly delayed, please contact us and we'll do our best to help.
Damaged or Lost Packages
If your package arrives damaged or goes missing, please reach out to us within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible.
Contact Us
Have questions about your shipment? We're here to help!
TinysTown
Email: support@tinystown.com